Tech Help for Parents
New FCPS Tech Help Desk
To support families who are working with their children during virtual learning, Fairfax County Public Schools (FCPS) has launched a new Parent Technology Help Desk, effective Monday, August 24. The help desk can be reached at 833-921-3277 (833-921-FCPS) and will be answered by staff members between 7 a.m. and 11 p.m., seven days a week.
Parents or guardians who need help in a language other than English can inform the help desk staff when they call, and an interpreter will join them live on the call.
If help desk staff members are unable to solve the issue, they will request help from the appropriate FCPS team.
Helpful Tech Links
Below are several links that will help to answer many of your technology-related questions:
Parent Help Tech Sessions
Click below for recordings of Parent Help Tech Sessions hosted by Ms. Chopra, the Belvedere School-Based Technology Specialist: